Thank you for shopping at WarriorDash.com! The Exchange Policy listed below applies to online purchases only made through warriordash.com/store. Please note exchanges only. These exchanges are only applicable for other merchandise not for cash or credit.
- The Exchange Policy applies only to online purchases made through www.warriordash.com/store. Exchanges are not applicable to purchases made at Warrior Dash Events.
- All sales are final for the following items: beer stein, keychain, bandana, car decal, beer koozie, opened packaged kilt, fuzzy helmet, towel, eyeblack and discounted items.
Items listed above cannot be exchanged.
- To be eligible for an exchange the merchandise must be returned unworn in its original condition and must be accompanied by the exchange form located on www.warriordash.com/store. Red Frog Events reserves the right to make final judgement about merchandise condition. Please note that exchanges are only available for online purchases returned by mail.
You may exchange any online purchases by mailing item(s) within 30 days from the shipped date, to our fulfillment center at the following address:
Red Frog Events
Attn: Warrior Dash Merch Exchange
320 W. Ohio St.
Chicago, IL 60654
Pack your exchange securely in the original package if possible. Be sure to include a copy of emailed receipt and the Exchange Form located on the Warrior Dash website (www.warriordash.com/store) under the exchange’s link. You must include the Exchange Form with your packaged return for proper processing. You will be able to exchange for new merchandise totaling the original price paid listed on warriordash.com/store, excluding taxes and shipping charges. Shipping is non-refundable.
Each exchange should be sent back to Red Frog Events with the following:
- Printed receipt of purchase
- Completed Exchange Form
Red Frog Events recommends that all exchanges be sent via a traceable carrier such as USPS, UPS or FedEx. Red Frog Events is not responsible for packages not received.
Please allow 2-3 weeks from the return shipping date to receive exchanged merchandise.
Returns for Defective Items/Incorrect Items:
Any defective item or incorrect item(s) may be exchanged for the original purchase by mail. To ensure proper processing, indicate on the exchange form either defective or incorrect item shipped in the reason for return section. If defective, describe the defect in the notes section. Upon inspection, if item is deemed defective or incorrect item shipped, an exact replacement will be shipped to you free of charge.